Quality Policy Statement
Quality & Environmental Policy Statement
Sontext Pty Ltd is committed to delivering high-quality acoustic solutions that meet customer requirements,
comply with applicable standards, and support responsible environmental practices.
We design, manufacture, and supply acoustic panel systems for education, commercial, healthcare, worship,
and public buildings, with a focus on consistent performance, reliability, and long service life.
Our Quality Commitment
Sontext maintains and continually improves its quality management processes to support consistent outcomes
across design, manufacturing, and project delivery.
- Compliance with relevant statutory, regulatory, fire, and acoustic performance requirements
- Consistent product quality supported by documented processes and appropriate testing
- Clear technical documentation to support specification, tender, and project approvals
- Practical, buildable solutions that perform as intended in real building environments
Environmental Responsibility
Sontext recognises its responsibility to minimise environmental impact through responsible decision-making
within its operations and product design. This includes:
- Considering material selection, including high recycled-content PET options where appropriate
- Preferring low-VOC materials suitable for education, healthcare, and public buildings
- Designing products for durability and long service life to reduce replacement over time
- Working with long-term manufacturing and supply partners to support consistent quality and responsible production
Implementation & Review
Responsibility for quality and environmental performance rests with all employees and is led by senior
management. Sontext establishes measurable objectives and regularly reviews performance as part of its
commitment to continual improvement.
This policy provides the framework for setting and reviewing quality and environmental objectives and is
communicated, implemented, and maintained throughout the organisation.
Certifications & Quality Assurance
Sontext Pty Ltd operates a Quality Management System certified to ISO 9001:2015 for the
manufacturing and supply of decorative acoustic materials and products.
Certification is issued by an accredited certification body and is subject to regular surveillance audits
to ensure continued compliance and ongoing improvement.
Frequently Asked Questions
Is Sontext ISO 9001:2015 certified?
Yes. Sontext Pty Ltd operates a Quality Management System certified to ISO 9001:2015 for the manufacturing
and supply of decorative acoustic materials and products.
Do Sontext systems meet relevant fire and building requirements?
Sontext designs and supplies systems with performance and compliance in mind, supported by appropriate
documentation and testing where applicable.
Do you provide acoustic test data and technical documents for specification?
Yes. Product documentation is available to support specification, tender submissions, and project approvals.
How does Sontext address environmental responsibility?
We consider material selection (including recycled-content PET options), low-VOC suitability, durability,
and long service life, supported by controlled processes and continual improvement.
Can Sontext provide this policy for tenders and pre-qualification?
Yes. If you require tender-ready wording or supporting documentation, contact our team and we will assist.
Need supporting documents? Contact Sontext for product documentation, test data, and project-specific assistance.